If you believe your Kodiak Canvas product has a warranty issue, you will need to send us an email to customerservice@kodiakcanvas.com, or submit a form though our customer service portal describing the issue. We will also need you to send us a few photos of the damaged area - a close-up image of the damage, an image taken from farther away, and for tents specifically, a photo of the back of the warning label inside your tent, as it contains the model number and other important details. On most tents, this tag can be found inside the tent beneath the window. Once we receive your photos and details, a member of our team will be in touch with next steps. For non-tent warranty claims, no picture of the label is needed.
In addition, please include your full shipping address in your reply.
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